Privacy Policy

Your personal data and assets are our highest priority. We are fully committed to safeguarding them.

Âncora Luxent collects and stores data essential to your trading activities. The methods used to collect and store this data are described in the Privacy Policy that follows.

Our policy is shaped by the following principles:

• To ensure complete transparency about how we collect and store your personal data:

Our goal is to ensure you understand how we collect and process all data, so you can make informed decisions. We maintain clear guidelines and processes for handling data on this website. Our policy explains the specific methods we use, giving you clear, concrete information about its use. You are in control.

We will always provide timely information whenever we determine you should be informed. Transparency is fundamental to us.

Our qualified team is always ready to answer any questions you may have about any aspect of our processes, including our obligations under the laws of Portugal. You can reach us at: info@ancora-luxent.com

• We do not use personal data for any purposes other than those set out in our Privacy Policy.

We may process personal data for the following purposes, including ensuring the proper operation of Âncora Luxent services and connecting trader members with third-party trading platforms. We may also use it to maintain and improve website features and services, protect our rights, and comply with regulatory or other legal obligations. Finally, where necessary, we process this data to provide administrative and other business functions related to the Services delivered to you, the client.

To provide better services tailored to your preferences and needs, Âncora Luxent uses personal data.

• To ensure you can make effective use of essential tools to protect your personal data and safeguard your rights in this context:

You may contact us at any time to access all of your personal data. We can modify or delete it as needed. We also support requests to transfer your data to you or to a designated third party. We provide these services to help you exercise your rights to privacy and control.

• Safeguard your personal data:

Our security systems adhere to the highest standards, employing bank-level safeguards. While a 100% guarantee is impossible, we are committed to continually upgrading our systems to the highest possible standard and reinforcing the measures we already have in place.

We have a detailed and comprehensive privacy policy and industry-leading security systems.

1. The Scope?

This policy outlines our procedures for the collection, processing, and sharing of all data related to natural persons.

Our policy applies to all natural persons who are identifiable or already identified under applicable law. This specifically includes any individual who can be, or has already been, identified in connection with data entrusted to us, or with data that we are able to access and/or combine.

Data processing, as defined in the Privacy Policy, specifically refers to the storage, management, and organization of personal data.

We do not collect, or attempt to collect, any information about individuals under the age of 18. We also do not allow anyone under the age of 18 to use our platform for any purpose. If we discover any user or information related to a person under the age of 18, we will delete that information immediately.

2. What personal data do we retain?

When you register with us, we collect the personal data necessary to enable your use of our services. Where required, we may also request personal data to verify account ownership, for example. To maintain and continually improve service quality, we collect and analyse information about your use of our platform and that of our third-party partners.

3. You are under no obligation to provide the company with your personal data.

Although you are not required to share your data with us, choosing not to do so may limit the services we are able to provide. It may also restrict your ability to access and use our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect information that can personally identify you. However, we do log details such as specific account activity, IP addresses, and the date and time of access. For maintenance, security, and support, we retain system crash reports, browser details, and the type of device used to access your account. We also record the language associated with your account.

Regarding personal data, we collect and store only the information you consent to share with us when you connect, through us, to a third-party trading platform.

The personal data you have provided to third-party platforms may include the following: full name, address, telephone number, and email address.

5. Why does the company need my personal data, and is it lawful for them to collect it?

The collection, storage, and processing of your personal information by the company are solely for the purposes outlined in the Policy. All such activities comply with applicable laws in Portugal.

The company will not handle, process, or transmit your data except in accordance with applicable laws in Portugal. The legal bases for this are:

• You have consented to the company storing and processing your personal data. By submitting your information to the company, you authorize us to transfer it to the appropriate third-party trading platform. You have provided consent to the processing of your personal data for one or more purposes.
• To improve services, establish or defend legal claims, and pursue legitimate interests, among other purposes, the company may be required to store and process your personal data.
• To comply with legal obligations, data processing is necessary.

If you would like more information about the data processing we are required to perform, please contact us by email.

Below you will find a list of the specific purposes and the legal bases under which we process your personal data.

6. Disclosure of Personal Data to Third Parties

For the purposes of storing and processing IP addresses, conducting user surveys and analyses, and delivering other related services, the company may share anonymised personal data with trusted third-party service providers.

At your request, we will share certain personal data you provide with third-party service providers. In such cases, your data will be governed by that company’s privacy policies. This may include various digital trading platforms.

To better serve our clients and enhance overall service quality, the company may share personal information with its affiliates and partner companies.

Where required by law, or to protect the company’s rights and assets and those of our third-party partners, we may disclose data to the relevant legal or regulatory authorities.

In the event of a significant business transaction, such as a company sale, pursuit of investment, or a loan, the relevant data may be shared in a lawful and appropriate manner. This also applies in the event of any merger, restructuring, consolidation, or bankruptcy, in accordance with the law.

7. Use of Cookies and Third-Party Services

We may use cookies and similar technologies for site analytics and in collaboration with advertising partners, in line with applicable laws and standard industry practices.

Cookies—small pieces of data stored on your device when you visit a website—are used to collect information about your browsing behaviour, preferences, and usage. Their purpose is to personalise and enhance your experience. They allow us to remember your settings and preferences, and to tailor our services accordingly. These cookies are also used for site analytics and to compile statistics for strategic planning.

Broadly speaking, this site uses two types of cookies. Session cookies are stored only for the duration of your visit and are deleted when you close the browser. Persistent cookies remain in your browser even after your session ends. These help the site recognize you when you return and streamline your experience on the site.

Types of cookies:

Cookies may be used as necessary, in accordance with their intended purpose:

Cookies have been blocked or removed

If you wish to delete or block cookies, you can do so via your browser settings. Follow the links below for step-by-step instructions for the most widely used browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will prevent some operations and site features from working as intended.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to carry out the operations described in this policy. It may be kept longer in accordance with applicable laws, regulations, and company policies.

At your request and discretion, your personal data will be shared with third-party trading platforms for a period of 12 months. Once that 12-month period expires, and with your consent, the data will be shared for a further 12 months.

Our operations include routinely reviewing all personal data to determine whether it remains necessary.

9. Transfers of personal data to third countries or international organisations

Where necessary for service delivery and/or security, personal data may be transferred to third countries (a country other than your own) and to international organisations using robust security protocols. We apply the highest standards of data protection to safeguard your data and ensure you can access legal remedies and rights in all cases.

Across the EEA (European Economic Area), all residents are afforded data protection rights and safeguards.

• All data transfers are carried out under EU legal jurisdiction and competence, in line with the data protection standards set forth in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public entities or authorities are carried out in accordance with Article 46(2). This constitutes a legally binding and enforceable instrument.
• The European Commission’s Standard Contractual Clauses, pursuant to Article 46(2)(c) of the GDPR, set the conditions for data transfers, which take place in accordance with them. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more information about the specific security measures the company implements to safeguard your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is safeguarded using top-tier technical and organizational controls, implemented in line with industry-leading standards and best practices. These measures are a robust safeguard against unlawful or accidental destruction, as well as the loss or alteration of such data.

Although we apply the highest standards of care and data protection measures, as required by law, it is not possible to guarantee in every circumstance that your personal data will remain error-free. Accordingly, we cannot be held liable if personal data is disclosed or sustains incidental, intangible, or consequential damage. This includes situations beyond our control, such as disclosures resulting from transmission errors, unauthorized access by third parties, or any similar cause.

If we receive legally binding requests from regulators or other competent authorities, we may be required to disclose your personal data to them. Once disclosed under a legal obligation, we cannot control how those authorities handle, store, or protect your data.

Any information sent over the internet, including personal data, carries a risk of interception and is not completely secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

This website may include links to third-party applications and websites. Please note that these parties are not our affiliates and are not controlled by us, and our Privacy Policy does not apply to them. They maintain their own procedures and priorities for the collection and processing of personal data, and we are not responsible for such activities. Please use them at your own discretion.

Always review a company or service's privacy policy on its website before providing any personal data. Ensure their data collection, use, and processing practices align with your preferences and priorities. Any data you choose to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to update or modify this policy at any time. We will notify you of changes via the website and other appropriate channels. The updated privacy policy will be posted on the website, and the revised policy will take effect immediately upon publication unless otherwise stated.

13. Your Rights Regarding Personal Data

You retain full control and the final say over how all personal data is used, including the right to verify its accuracy, correct errors, and choose to delete it or limit the scope and nature of our processing.

On this page, EEA residents will find information relevant to them:

Your personal data is protected by the rights described herein. By sending an email to the address below, you may immediately exercise those rights.

Accessing Your Rights

You may access the personal data you have provided to us at any time to confirm its accuracy. Any of your personal data that we process is accessible to you and therefore verifiable.

You may request your personal data for verification at any time, and it will be provided to you in electronic format. If you request additional copies of your data being processed, beyond the initial copy provided, a reasonable fee may be charged.

Rights granted by law and by our privacy policy must not violate the rights of others. The company may deny or restrict access to personal data where such access would compromise the rights and freedoms of others.

Right to Rectify Errors

Any omissions or inaccuracies in your personal data may be corrected by you or by the Company to ensure it can be processed correctly and in accordance with applicable procedures

Erasure Rights

You have the right to request the deletion of your personal data in the following circumstances. 1) If your personal data has been processed without your consent or beyond the bounds of the law. 2) Upon your request to have the data removed where the Company has no legal obligation to retain it. 3) If you no longer agree to or accept any processing by us, even if lawful, that relies on our or a third-party provider’s legitimate interests, and finally 4) If we are required by law to delete your data.

The right to erasure may be overridden by legal obligations under EU or member state law. Likewise, where data is necessary for the establishment, exercise, or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal data if you believe it contains inaccuracies.

If you request that the use of your personal data be restricted, it will be deleted except in the following situations: 1) where European Union or Member State law prevents deletion; 2) with your consent, where required to establish, exercise, or defend legal claims; 3) to protect the rights of another natural person.

Your Right to Data Portability

You have the right to access and review any personal data you have provided, where you have consented in any form to its collection and where processing is carried out by automated means.

You have the right to request that your personal data be transferred to another company or organisation, where technically feasible. Exercising this right does not affect your right to have your data erased. It cannot be exercised where doing so would infringe the rights or freedoms of another natural person.

Right to object to data processing

Although the Company may process data to pursue its legitimate interests, or those of a third-party service provider, you have the right to object to such processing and request that it cease. This right does not apply where there is a compelling legal reason to continue processing, including for the establishment, exercise, or defense of legal claims. In these circumstances, we may continue processing your personal data.

You may at any time object to the processing of your personal data for any direct marketing purposes.

Right to Decline or Withdraw Consent

You have the right, at any time and with immediate effect where feasible, to withdraw your consent to our processing of your personal data. This does not apply retroactively to any processing carried out before your consent was withdrawn.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been infringed in relation to the processing of your personal data, European Union Member States have established regulatory and supervisory authorities for this purpose. You may lodge a complaint with these authorities at your discretion.

Section 13 outlines the circumstances under which your personal data rights may be limited by European Union law or the laws of its Member States.

Once we receive your request concerning your personal data and its processing, we will provide access to the information you requested, as set out in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you of the revised deadline within one month of receiving your request.

Requested information will be provided to you electronically at no cost, except where prohibited by law or the provisions of Section 13. We reserve the right to charge a reasonable fee or refuse a request if it is manifestly unfounded, excessive, or repetitive.

We reserve the right to request additional proof of identity whenever there is reasonable doubt regarding the individual submitting the personal data request, to ensure data protection and security.